Last revised: January 31, 2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION THAT AFFECTS YOUR RIGHTS, REMEDIES, AND OBLIGATIONS. THEY INCLUDE AN AGREEMENT TO ARBITRATE (UNLESS YOU OPT OUT). THESE TERMS ALSO INCLUDE A PROHIBITION OF CLASS AND REPRESENTATIVE ACTIONS AND NON-INDIVIDUALIZED RELIEF FOR ALL MATTERS IN EITHER COURT OR ARBITRATION, VARIOUS LIMITATIONS AND EXCLUSIONS, A CLAUSE THAT GOVERNS THE JURISDICTION, VENUE, AND GOVERNING LAW OF DISPUTES, EXCEPT WHERE PROHIBITED, AND OBLIGATIONS TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS.
Doomov Inc. (“Doomov”, “we”, or “us”), provides an online car sharing platform that connects vehicle owners with travelers and locals seeking to book those vehicles. The Doomov car sharing platform is accessible online including at Doomov.com and as an application for mobile devices. The Doomov websites, blog, mobile applications, and associated services are collectively referred to as “the Services”. By accessing or using the Services, including by communicating with us or other Doomov users, you agree to comply with, and be legally bound by, the provisions of these Terms of Service (these “Terms”), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Services and constitute a binding legal agreement between you and Doomov.
These Terms, together with the cancellation policy, nondiscrimination policy, applicable insurance terms and certificates, roadside assistance terms, and the additional policies (together, the “Policies”) constitute the “Agreement” between you and Doomov (each a “Party” and together, “the Parties”). In addition, Doomov provides a Car Sharing Agreement that summarizes the terms of each reservation agreed between the host and guest at the time of booking and any modification, accessible in the Services for any booked or previous trips and you may use it as proof of a reservation. Doomov acts as the intermediary for the transactions between the traveler or guest that books a vehicle on the Services (“guest”) and the vehicle owner or host that lists a vehicle for booking on the Services (“host”).
Modification. Doomov reserves the right, at our sole discretion, to modify the Services or to modify the Agreement, including these Terms, at any time. If we modify these Terms, we will post the modification on the Services. We will also update the “Last Revised” date at the top of these Terms. If you continue to access or use the Services after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified terms. If the modified terms are not acceptable to you, your sole recourse is to stop using and accessing the Services and close your Doomov Account within 30 days. If you choose to close your Doomov Account, the previous effective version of these Terms will apply to you, unless you use the Services during the intervening 30 day period, in which case the new version of these Terms will apply to you.
Eligibility
The Services are intended solely for guests who meet our eligibility requirements in the location where the vehicle is booked and hosts who are 21 or older, except in the United Kingdom and France where we permit hosts age 18 to list eligible vehicles. Any use of the Services by anyone that does not meet these eligibility requirements is expressly prohibited.
Registration
To access certain features of the Services, you must sign up for an account with us (a “Doomov Account”). You can create a Doomov Account by providing us your first and last name, email address, mobile phone number, and creating a password or connecting through an account with a third-party site or service (including Apple and Google). When you book a vehicle as a guest, you provide us with certain additional information about yourself. Similarly, when you list a vehicle as a host, you provide us with certain additional information about yourself and your vehicle(s) (if applicable). You must provide accurate, current, and complete information during the registration, booking, and/or listing process. You must keep your Doomov Account up to date at all times. Based on information you provide, Doomov may impose additional requirements for you to book a trip (e.g., providing a deposit, adding a second form of payment, buying a certain level of protection plan, or other requirements).
Verification
Where permitted, Doomov has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to (1) help verify the identities or check the backgrounds of users, including driving history and driver’s license validity and (2) verify vehicle details. Doomov does not endorse any vehicle, user, or a user’s background, or commit to undertake any specific screening process. Doomov may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Doomov to request, receive, use, and store such information. Doomov may permit or refuse your request to book or list a vehicle in its sole and absolute discretion. Doomov may, but does not commit to, undertake efforts to ensure the safety of vehicles shared through the Services. We do not make any representations about, confirm, or endorse the safety, roadworthiness, or legal status of any vehicles shared via the Services. Rather, hosts have sole responsibility to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, have a clean title (e.g., non-salvaged/non-branded/non-washed/non-written off), not subject to any applicable safety recalls, and otherwise satisfy our vehicle eligibility requirements.
Fees
The fees we charge for using the Services and other cost structures will be itemized at checkout for guests. You can verify the amount for your trip at checkout before you submit your trip request. Hosts can view earnings on the Host Hub and learn more about earnings breakdown here. When you provide Doomov a payment method, you authorize Doomov, or third-party service providers acting on behalf of Doomov, to store your payment credential for future use in the event you owe Doomov any money. You authorize Doomov to use stored payment credentials for balances, including for Trip costs, host fees, and guest fees (e.g., late fees, security deposits, processing fees and claims costs, and related administrative fees). In some cases, our payment processors have arrangements with card networks to automatically update stored payment credentials whenever you receive a new card (e.g., replacing an expired card or one that was reported lost or stolen) and we will rely on such updates to stored payment credentials for balances. If we attempt to issue a refund and the original payment method is no longer on file or otherwise inaccessible, we reserve the right to issue travel credit in lieu of refunding to your original payment method. Any use of travel credit is governed by the terms and conditions outlined here. Doomov may offer promotional codes from time to time which are subject to the terms of the offer and the conditions outlined here.
Registration
To access certain features of the Services, you must sign up for an account with us (a “Doomov Account”). You can create a Doomov Account by providing us your first and last name, email address, mobile phone number, and creating a password or connecting through an account with a third-party site or service (including Apple and Google). When you book a vehicle as a guest, you provide us with certain additional information about yourself. Similarly, when you list a vehicle as a host, you provide us with certain additional information about yourself and your vehicle(s) (if applicable). You must provide accurate, current, and complete information during the registration, booking, and/or listing process. You must keep your Doomov Account up to date at all times. Based on information you provide, Doomov may impose additional requirements for you to book a trip (e.g., providing a deposit, adding a second form of payment, buying a certain level of protection plan, or other requirements).
Verification
Where permitted, Doomov has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to (1) help verify the identities or check the backgrounds of users, including driving history and driver’s license validity and (2) verify vehicle details. Doomov does not endorse any vehicle, user, or a user’s background, or commit to undertake any specific screening process. Doomov may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Doomov to request, receive, use, and store such information. Doomov may permit or refuse your request to book or list a vehicle in its sole and absolute discretion. Doomov may, but does not commit to, undertake efforts to ensure the safety of vehicles shared through the Services. We do not make any representations about, confirm, or endorse the safety, roadworthiness, or legal status of any vehicles shared via the Services. Rather, hosts have sole responsibility to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, have a clean title (e.g., non-salvaged/non-branded/non-washed/non-written off), not subject to any applicable safety recalls, and otherwise satisfy our vehicle eligibility requirements.
Consumer report authorization. When you attempt to book or list a vehicle, or at any time after where Doomov reasonably believes there may be an increased level of risk associated with your Doomov Account, you hereby provide Doomov with written instructions and authorize Doomov, in accordance with the Fair Credit Reporting Act, applicable consumer reporting laws, or any similar laws to obtain your personal and/or business auto insurance score, credit report, and/or conduct a background check, including a criminal background check where permissible under applicable law.
You agree that you will always use your Doomov Account and the Services in compliance with these Terms, applicable law, and any other policies and standards provided to you by Doomov.
Account Activity. You are, and will be solely responsible for, all activity that occurs through your Doomov Account. Keep your Doomov Account information, including your password, secure. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Doomov Account, whether you have authorized such activities or actions. You will immediately notify Doomov of any actual or suspected unauthorized use of your Doomov Account. We are not responsible for your failure to comply with this clause, or for any delay in shutting down or protecting your Doomov Account unless you have reported unauthorized access to us.
Doomov Content and User Content License. Subject to your compliance with the provisions of these Terms, Doomov grants you a limited, revocable, non-exclusive, non-transferable license, to access and view any Doomov and/or user content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Doomov or its licensors, except for the licenses and rights expressly granted in these Terms.
User Content. We may, in our sole discretion, permit you to post, upload, publish, submit or transmit content through the Services such as photographs of you and your vehicle(s), reviews, feedback, and descriptions of you, your vehicle, or trip. By making available any content on or through the Services, or through Doomov promotional campaigns, you grant Doomov a worldwide, irrevocable, perpetual (or for the term of the protection), non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such content on, through, by means of, or to promote or market the Services. Except as described above with respect to Doomov photography provided to hosts, Doomov does not claim any ownership rights in any such content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such content.
Copyright Protection. We respond to notices of alleged copyright infringement and terminate Doomov Accounts of repeat infringers according to the process set out in the US Digital Millennium Copyright Act and similar laws. If you think a user is violating your copyright(s) and want to notify us, you can find information about submitting notices here.
Google terms. Some areas of the Services implement Google Maps/Places mapping services, including Google Places API. In addition, to fight spam and abuse of the Services, Doomov has implemented reCAPTCHA Enterprise, a Google service. By using the Services, you are bound by Google's Terms of Service.
Violate any law, including:
Dilute, tarnish, or otherwise harm the Doomov brand: