No, you don’t need personal insurance coverage to rent a car on Goomov.

In the US, any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Goomov protection plan. When booking a car in the US, you’ll choose between three protection plans — Premier (eligibility requirements apply), Standard, or Minimum — to get the level of protection that’s right for you. On each trip, you’re covered with third-party automobile liability insurance provided under a policy issued to Goomov by Travelers Excess and Surplus Lines Company.*

In New York state, you’ll also choose between Premier (if available), Standard, or Minimum. With each plan, you’re covered with liability insurance of $1,250,000.* Protection plans for New York trips also include access to roadside assistance, priority phone support, and 24/7 customer assistance.

Yes, multiple guests can drive the car you rent on Goomov, as long as they are all approved to drive. The primary driver (whoever rented the car) can add additional drivers with no fees or additional charges. Only the primary driver can request to add drivers; Goomov hosts cannot do it for you. We encourage you to request to add additional drivers before your trip starts, though guests in the US and Canada can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Goomov account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve rented. You can request to add drivers via the “Trips” tab in the Goomov app without additional driver charges or extra costs.

Many Goomov hosts offer discounted prices for weekly and monthly trips so you can get the best deals and lowest rates possible by booking longer trips. See more about promotions & discounts

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Goomov app in your phone settings — we’ll send you occasional promo codes, discounts, and deals.

Additionally, frequent travelers on Goomov can get rewarded with the loyalty bonus — earn a promo code for one bonus day when you take trips totaling 10 days in a 90-day period. Learn how the loyalty bonus works

Goomov accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Goomov does not accept cash or checks as valid payment methods.

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. Goomov hosts have access to training materials on enhanced cleaning practices to help prevent the spread of COVID-19 or other viruses.

Yes, many hosts offer delivery to travel hubs like airports, train stations, and hotels, or to custom delivery locations. There are cars available on Goomov near hundreds of airports, or you can have your car delivered for pickup and return at your hotel or vacation rental to save time and hassle. Some hosts offer free delivery, while others set their own delivery fee.

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Yes, you can find cars available on Goomov at locations near most airports. After arriving at the airport, have your car delivered for pick-up and drop off at your hotel or the address of your vacation rental to save time and hassle.

No. Unlike rental car companies, Goomov is a peer-to-peer car rental marketplace where you can rent directly from trusted local car owners in the US, UK, Canada, Australia, and France. Goomov does not own any vehicles — Goomov hosts share their own personal cars and set their own prices, discounts, vehicle availability, and delivery options.